Contact Us

We'd Love to Hear From You 🐾

Whether you have a question about your order, need help choosing the right product, or just want to say hello, we're here to help.

Customer Support

📧 Email: furbase@proton.me

🕒 Support Hours

Monday – Friday
9:00 AM – 5:00 PM (AWST)

We aim to respond to all enquiries within 24 hours.

Before Contacting Us

You may find the answer on one of these pages:

• Shipping Policy
• Refund Policy
• Frequently Asked Questions

Thank you for choosing Furbase.

Because pets are family. ❤️