FAQ Page
Frequently Asked Questions
How long does shipping take?
Australia: 5–12 business days
International: 7–25 business days depending on location.
Do you ship internationally?
Yes! We ship to customers worldwide.
How do I track my order?
We'll email your tracking number once your order has been dispatched.
Can I return my order?
Yes. We offer a 30-Day Money-Back Guarantee.
Is the pet bed machine washable?
Yes. The removable cover is machine washable.
What if I order the wrong size?
Contact us as soon as possible. We'll do our best to help before your order ships.
How do I contact Furbase?
Email us anytime at: